Our Team

Team Xousian

Who set the benchmark of improvement & growth for our client

Responsible for managing client relationships, ensuring seamless communication, and delivering service excellence . Focus on understanding client requirements, providing value-driven solutions, and contributing to sustainable growth. With a commitment to client satisfaction and business growth, acting as a trusted liaison between clients and our consultancy team.

Arpita Maitra

Client Relationship Associate

With a warm smile and a sharp mind, Arpita ensures every client feels heard, valued, and supported. She bridges the gap between vision and execution — turning client needs into actionable insights for our consultancy team.

Her focus lies in building lasting relationships, delivering service excellence, and driving sustainable business growth. Through proactive communication and a deep understanding of client goals, Arpita ensures every interaction adds measurable value.

Areas of Expertise

  • Client Communication & Relationship Management

  • Service Excellence & Client Retention

  • Cross-Functional Coordination

  • Problem Solving & Escalation Handling

  • Feedback Management & Continuous Improvement

Her mantra: “Strong relationships build strong results.”
Role: Trusted liaison between clients and our consultancy team
Focus: Client satisfaction | Service quality | Value-driven solutions

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